The story so far...

ESP started up in 2003 and we’ve been on an epic ride ever since. From our beginnings as an insurance backed employment helpline reseller, to launching our very own law firm, we’ve tried to stay true to our core beliefs and to deliver an exceptional experience for our customers and subscribers. We owe a huge thanks to our customers for joining us on this awesome journey and we hope that you’ll continue to be a part of our story.

  1. May 2003

    ESP is founded in Albury, Surrey by Peter Byrne. Greatness ensues :-)

  2. September 2003

    Hardings Estate Agents in Windsor become our first customer, they are still with us today.

    We employ our first two staff. They are still with us today too!

  3. January 2004

    We get to 50 customers and know our new business model is finding some traction.

    We employ another 2 staff, making us a ‘monster’ company of 5 staff!

  4. April 2004

    We sign up our first very large corporate customer supporting an in-house HR team (1,000 staff). A big step and our target market is now long term defined! They are still with us today.

  5. September 2004

    First round of funding from Finance South East, following a presentation we did at Brighton University. Guy stops us in the car park; said he loved what we did and to call him. We did and he lent us £100k!

  6. January 2005

    We get to 100 customers and turnover is doubling year on year!

    We employ 2 more key staff. They are still with us today.

  7. January 2006

    We get to 200 customers and turnover is still growing at over 30% every year!

  8. January 2007

    We employ 2 more staff. They are still with us today.

    Second round of funding from Finance South East. Another £100k.

  9. January 2008

    We launch LiveHRDocs – a unique document creation; storage and auto-updating software solution.

  10. January 2009

    We get to 250 customers and turnover still growing at 30% a year!

    We employ more staff. They are still with us today.

  11. March 2010

    We breakthrough the £1m turnover barrier!

  12. May 2010

    We move into new offices in Woking, Surrey

    We employ more staff. We are needing our very own HR Manager soon!

  13. May 2011

    Our strategic partnership with Ward Hadaway Solicitors is established and the creation of an ‘ESP team of specialist employment legal advisors’ is born. They are still a key part of our business today.

  14. October 2011

    We launch bespoke HR administration/Information software services. ESP HR Information Services Ltd has arrived!

  15. December 2011

    We launch ESP Safeguard Ltd to offer specialist Employment Tribunal insurance cover to customers. We have our own General Underwriting Agency now. Our first FCA regulated company!

  16. September 2012

    We launch our unique 'call reporting' software – allowing ESP legal advisors and customers 'real time' information access on all advice matters/queries

  17. July 2013

    We employ our first in-house employment lawyer!

  18. October 2013

    All-inclusive trip to Marrakesh for the whole team – our 10 year anniversary present to ourselves!

  19. January 2014

    We employ our second legal advisor, a qualified solicitor with over 10 years’ experience.

  20. March 2014

    We set up ESP Law Ltd and start the process of being approved by the SRA as an ‘ABS Law Firm’.

  21. June 2014

    We sign up our single largest customer with 10,000 staff and 1,800 retail outlets across the UK!

  22. July 2014

    We make a major upgrade to our core online HR resources web portal. We now have something beginning to look and feel genuinely market leading! Our non-stop aim is to make this way beyond market leading!

  23. December 2014

    We head off on an all-inclusive trip to Tenerife for everyone. A reward for smashing our 2014 targets!

  24. March 2015

    We breakthrough the £1.5m turnover barrier and achieve over £1m of recurring annual subscription revenues.

  25. May 2015

    ESP Law is licensed and approved by the SRA!

  26. September 2015

    ESP Law starts trading.

  27. February 2016

    We employ our third legal advisor from DLA Piper – another qualified solicitor with over 10 years’ experience.

  28. March 2016

    We sign up more major brand names and we get asked to tender for one of the largest corporate mergers in the UK this year.

  29. May 2016

    The new esphr branding is revealed and our new website is launched!

  30. July 2016

    We employ another top-notch employment solicitor with over 7 years PQE.

  31. August 2016

    We make the shortlist of the prestigious Law Society Excellence Awards 2016 in the Excellence in Client Service category!

  32. September 2016

    We get asked to tender for an outsourced ER service for a 14,000 employee sized organisation in the UK!

  33. October 2016

    We welcome a big brand name health and beauty retail company as a new customer!

  34. January 2017

    We launch our upgraded marketing communication and lead generation systems and processes. A huge step forward for brand awareness!

  35. February 2017

    We are selected by HR Magazine as their employment law advisory partner. This is a huge endorsement for us and provides access to over 40,000 HR professionals through the HR Magazine brand.

  36. March 2017

    We post our best ever set of financial results.

  37. April 2017

    We smash our new business targets and a team trip to Pennyhill Park Spa retreat is booked for June.

  38. May 2017

    We sign up Keepmoat Homes as another major new customer (a £1.1bn turnover housebuilding brand name).

    We select Scriba PR as our first PR Agency partner. Watch this space for an increasingly high profile in our sector!

  39. June 2017

    We sign up a leading global food company as a key new customer.

    We run our first customer networking and training event. Over 80 attendees to our Mock Employment Tribunal event in London!

  40. July 2017

    We are shortlisted for ‘Employment Law Firm of the Year’ in the prestigious Personnel Today Awards.

    We are appointed employment law advisors to the Ladbrokes Coral merged businesses (25,000 employees).

  41. August 2017

    For the second year in a row we are shortlisted for the Law Society Excellence Awards in the category ‘Excellence in Client Service’.

  42. October 2017

    We welcome our biggest customer yet with 44,000 employees!

  43. December 2017

    We recruit a new highly experienced lawyer from another leading national law firm (over 15 years PQE).

We like to think that over the past 13 years, we have offered a real alternative to our customers, who have been fed up with receiving poor advice and service from the HR helpline market and traditional law firms.

We are passionate about delivering an exceptional service experience to our customers, delivered by great people - who are really accessible, professional and with a level of technical knowledge that should come with the territory of real commercial legal experience. All delivered under a contract for services and subscription based business model.

Above all else, our customers tell us we are highly personal, highly commercial and highly trusted. Trust being earned from a real openness and inclusive feel to the relationship we establish over time.

It is probably why, out of every employment law advisory firm in the UK, we are the only ones to be backed, endorsed and promoted by HR Magazine - the leading HR publication in the UK.

We help busy professionals make a
real commercial difference to their organisations
by offering personalised, integrated HR solutions