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Middle Managers Matter: Empowering Middle Managers for HR Transformation

Our latest whitepaper builds upon the solid foundation of previous research, venturing deeper into the intricate dynamics between HR professionals and line managers when it comes to handling employee relations (ER) matters.

We investigate the frequency with which line managers seek guidance from HR and the driving forces behind these interactions. We also shed light on the concerns of line managers, ranging from legal ramifications to their competence in dealing with ER matters, and whether HR professionals share these apprehensions. 

Download our latest whitepaper to uncover the answers and gain invaluable national insights.

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All data is processed by esphr in accordance with esphr’s privacy policy.

Over 500 HR professionals and 700 line managers surveyed across the UK

In our report you’ll discover:

  • The concerns among line managers surrounding the potential mismanagement of ER issues, the associated legal implications, and whether these apprehensions about line manager capability are shared by HR professionals.
  • The frequency with which line managers seek assistance from HR for support on managing ER issues and the motivating factors behind these interactions. 
  • How such interactions impact the workloads of HR professionals and their ability to focus on strategic projects.
  • HR’s insights into the challenges they face within the realm of ER and their predictions for the ER landscape over the next 12 months.
  • The consequences of under-investing in these crucial roles and the impact on HR and the wider organisation.

52%

of line managers lean on HR for support every time they encounter an ER issue.

77%

of HR professionals worry at least to some extent about line managers mismanaging ER issues and resulting in legal action.

61%

of HR professionals either do not know or are unsure whether they have the budget to upskill their managers on ER matters.

Download the report

Submit your details and download your copy instantly.

Explore our services

Looking to upskill your people managers?

The esphr team and our colleagues in the WorkNest group, offer an array of people management training courses including, Neurodiversity in the Workplace, Managing Difficult Conversations, and Diversity and Inclusion, as well as bespoke workshops tailored exactly to your people needs.



Access the first whitepaper in our Middle Managers Matter series: Why Investing in Your Line Managers is Critical to Effective Employee Relations

Download the report

Submit your details and download your copy instantly

Download the report

Submit your details and download your copy instantly.

Download the report

Submit your details and download your copy instantly.

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Before you go…

We can help with that HR problem or ER query. If you’re an employer, leave your details below and our team will call you back.