Conflict resolution | Is now the hour for mediation?

For some time now, individual mediation has been touted as the next big thing in conflict resolution. Yet, the uptake, particularly for workplace disputes, has been lower than expected. This is surprising given it is […]
Think before you suspend: ensuring fairness in misconduct investigations

When dealing with employee misconduct, it’s sometimes necessary to suspend an employee with full pay while investigating the allegations. However, this decision should never be taken lightly. Too often, employers rush to suspend employees without […]