How we helped one of the world’s largest sports betting and gaming groups save thousands in legal fees

To mitigate the uncertainty of fluctuating legal advisory spend from one year to the next, we created a guaranteed annual subscription-based service programme offering Entain all the benefits of specialist city law firm quality legal advice, without the associated traditional law firm costs.

This was supported with access to esphr’s online HR resources portal (offering hundreds of document precedents, policies, technical updates plus a suite of HR compliance E-Learning modules and lots more). As well as access to esphr’s market-leading ER case management system – giving Entain control and real-time visibility over the progress of cases, cost and time spent by the esphr lawyers on every matter.

The Benefits

Significant savings have been diverted to allow:

• Increased investment in a crucial ER tracker system to enable greater visibility on all ER issues across the business.
• Increased investment in improving the training and development of line managers out in the field.
• Less firefighting and more time allocated to productive business-benefiting activities, helping the team make a serious commercial difference.

In addition, there have been other significant budget saving benefits, not immediately foreseen at launch:

• The HR budget is easier to manage with a significant reduction in the variable element of ER case related legal costs (such as tribunal management).
• A fluctuation in case numbers no longer puts pressure on other elements of the HR budget, which simply does not happen in the standard operating model of a traditional law firm.
• This in turn, allows certainty in planned spend in other key strategic HR services, such as recruitment, reward and employee engagement.
• The worry that larger legal fees than expected could curtail the offer or development of other key HR services or benefits is no longer a key concern.