PVH is one of the largest global apparel companies in the world. Home to some of the most famous brands in fashion including Calvin Klein, Tommy Hilfiger and Speedo.
Previously, PVH’s UK & Ireland division experienced ongoing difficulties with employee relations (ER) issues that was seriously costing the business in terms of time and budget.
When Yolanda joined PVH, she brought in esphr to give her HR team immediate access to specialist employment lawyers who have now grown to know and understand the unique challenges facing PVH. From this, esphr have been able to offer tailored advice, specific to the pressurised environment of retail.
In addition to the full suite of online HR documentation and resources, the move to a fixed price annual subscription for unlimited operational advice instantly slashed the cost of high quality specialist employment law advice, while improving capability within the HR team.
Since working with esphr, the focus of the PVH HR team has switched from transactional to strategic. In the wider company, the HR team is now showing the business what it can do by serving the stakeholders better.
The advice we used to receive was rarely commercial. Previously, we spent a lot of time, effort and budget on dealing with ER issues; now we don’t because we’re with esphr. They are able to give us super commercial advice which ensures positive results that are felt across the business.
It has transformed the HR function and this has made an impact on the business. We are able to capitalise on the time saved to do the projects we knew would make a difference. The wider business is already recognising this.
There is another happy by-product of our relationship with esphr. Speaking to our own dedicated employment lawyers is good exposure and experience for the HR team; it has been excellent for their professional training and development.
HR Director UK & Ireland, PVH