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How we helped Konica Minolta Business Solutions (UK) through a challenging period of evolution, outsourcing and redundancy

Case Study: Konica Minolta Business Solutions (UK)

As a brand synonymous with the provision of smart data and IT services – and in a time of ever-increasing change – the success of Konica Minolta Business Solutions (UK) Ltd is underpinned by a commitment to invest in its people and work towards a sustainable world. Konica Minolta’s innovations help businesses to shape the future, today, changing the way people conduct business and use technology for competitive advantage. As a leading Smart Data and IT Services company, Konica Minolta want to meet the changing needs of customers with Digital Print, IoT, Artificial Intelligence and Augmented Reality solutions.

About Konica Minolta Business Solutions (UK)

  • 1,000 employees in the UK
  • Part of Konica Minolta Holdings inc., Tokyo, Japan
  • 150 Countries worldwide

The Challenge

As a value-based organisation, the team has cultivated a caring and accountable culture that encourages individuals and teams to thrive.

Therefore, when Konica Minolta needed assistance with employment tribunal (ET) preparations, outsourcing and redundancy, it was vital to HR Operations Manager, Janice Thomas, that any legal expert would also understand and uphold the values and integrity of the global brand.

With over 1,000 employees and facing a period of significant change, the Company was looking for an employment law partner who could offer reliable and easy-to-digest commercial advice throughout a defining chapter in the firm’s history.

The Solution

Having received a promotional email showcasing the breadth of esphr’s legal expertise, as well as their innovative alternative business structure (ABS), and facing a period of significant change, Konica Minolta appointed esphr as it’s legal partner.

Advice is provided with a commercial focus and – most importantly – in layman’s terms, making conversation and guidance easy to understand and accessible by Konica Business Solutions’ entire HR function.

Since their appointment in 2017, esphr has proved to be an invaluable source of guidance during both employment tribunal preparation and Transfer of Undertakings (Protection of Employment) regulations (TUPE).

In addition, esphr also provides consultation when required, while being on hand to advise – and act as a sounding board – when it comes to ad-hoc questions relating to day-to-day employee relations (ER) matters of varying sizes.

Furthermore, in some cases, the employment law specialist’s advice has enabled the Company to solve ER matters, avoiding subsequent claims.

esphr offers fantastic value for money at the times when you might need it most. The advice provided is excellent and easy to understand, and our advisors are both accessible and speak in a language we can relate to. Since we have worked together, we have built some solid relationships with our advisors – so much so that they feel like a part of our own team as a result of being able to offer quick and sound advice. esphr is big on ER within their own organisation, and it’s very important for us to have a partnership with a company which shares similar values to those we aim to uphold here at Konica Minolta Business Solutions (UK).

Janice Thomas

HR Operations Manager, Konica Minolta Business Solutions (UK) Ltd

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