dentsu

I became aware of esphr’s service offering before I was in a position to make a decision on service providers. When that changed, one of the first things I did was reach out to Pete Byrne (CEO) and the team – having previously spoken to one of their business development executives.

We were already using an outsourced law firm and a HR resource system, but they weren’t able to adapt to our employer brand. When we spoke to esphr – and discovered everything we needed was under one roof – there was simply nothing else like it on the market, so the decision was an easy one to make.

The HR team uses esphr’s employee relations (ER) case management tool, MyHRCases, every single day. It is incredibly intuitive and a simple and swift way for our HR team to log and manage each ER matter. With this platform, we know exactly where every case is, and how they are progressing. Additionally, from the subsequent data, we are now building real-time, detailed reports for our executive leadership team which means we can, collectively, identify employee hotspots clearly and prioritise them at the earliest opportunity.

Not only have we ditched our old HR spreadsheets – and put everything online – we had a gap in relevant library resources which has now been filled by esphr’s range of tailorable online HR templates.

Our dedicated legal advisors take the time to speak to us in a language we understand. The way they educate us expands the capability and quality of our advisory product. With such specialist support, we are freeing up our HR Business Partners to focus on more strategic activity and less firefighting and risk management. There is no question that the entire esphr workforce is an extension of our HR team.

As a multi-sited, globally recognised organisation, Dentsu International isn’t afraid to invest heavily in what matters – our people. With esphr’s integrated approach, this partnership has enabled us to manage scale, efficiency and professional standards without compromising the warmth of our brand and employee experience.