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Watch on demand
Enhancing Employee Relations through Middle Managers: From Research to Action

Following the success of our Insight Session at last year’s CIPD Annual Conference and Exhibition, we’re excited to extend the content to those who were unable to attend.
 
In this webinar Sarah Dillon, Director of Legal and ER from esphr and Vicky Roberts, Head of Training and Solicitor from Vista Employer Services, delve deeper into esphr’s national research findings on managers’ confidence and capability. Our experts also shared real-life case studies, practical resources and actionable steps that HR professionals can take to ensure your middle managers are empowered to confidently handle ER matters and thrive in their roles.
 
Catch up on demand today.
 



Visit our Middle Managers Matter Resource Hub. Access a range of resources tailored to empower HR teams in supporting their middle managers. 

Empowering HR teams to prioritise projects for meaningful change

 

Our recent research underscores the critical need for ongoing upskilling of middle managers to support their teams effectively. These managers play a key role in identifying employee relations issues.

Of course, we recognise that middle managers can only provide support to a certain degree and that’s where HR steps in. We understand the importance of providing HR professionals with an extra hand to handle ER issues fairly and confidently.

That’s why it’s our mission to advise and develop the employment law capability of HR professionals wherever we can, helping HR teams make a real commercial difference to their organisations. We can help by providing:

  • Personalised and commercially-focused employment law advice from your own dedicated team of experts.
  • Practical and bespoke people management training for line managers and HR teams (online or in-person)
  • ER case management technology to identify employee relations trends and improve case load visibility
  • Strategic advice to enable you to address company-wide cultural ER matters
  • 1-2-1 ER coaching on dealing with issues
  • Bespoke HR policy creation 

Unlimited Employment Law Support

Unlimited access to dedicated solicitors who
are personally assigned to help you handle your ER cases – no matter how complex. Our service will not only provide peace of mind, but will save you time and money, with no more on the clock billing.

People Management Training

 As part of the WorkNest group, we offer a range of in-person and remote courses to help HR and people managers learn the necessary skills to confidently address ER matters, such as Managers Right to Manager. 

ER Case Management Technology

Rid ER teams of cumbersome in-house systems or paper-based case records. Our intuitive, fully
integrated ER case management technology enables you to log and manage all ER cases, and securely escalate matters to your personal legal advisors, all in one click.

700

Organisations

We have acted for over 700 organisations in the UK

44,000+

Employees

We are trusted by organisations with 44,000+ employees

One of

the first ABS legal organisations to be approved by the UK Solicitors Regulation Authority.

97%

Client retention rating

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We can help with that HR problem or ER query. If you’re an employer, leave your details below and our team will call you back.