Helping the HR team of the leading provider of plant tools in the UK to focus on strategic business growth with ER case data reporting and expert legal advice

The esphr Solution

Recognising the need for a more comprehensive and technologically advanced legal support partner that could support a hybrid HR team, Speedy Services turned to esphr based on a team member’s recommendation. The incorporation of technology and MyHRCases, not typically offered by traditional law firms, proved to be a significant advantage for the HR team.

With MyHRCases, the HR team gained unprecedented control and visibility over their ER cases including the ability to monitor case volumes, status, themes and trends.

MyHRCases offered an intuitive user interface, enabling easy access to real-time data and empowering the team to make informed decisions swiftly and easily report to the Board.

Overcoming the limitations of their previous provider, Speedy Services now enjoys streamlined case management, comprehensive legal guidance, and increased cost-effectiveness. esphr’s commitment to delivering what was promised and going above and beyond as a trusted partner has empowered the HR team to focus on strategic business growth while ensuring compliance and fairness in people matters.

• The partnership with esphr has resulted in a significant reduction in legal costs for Speedy Services, thanks to esphr’s fixed subscription model that provides budget predictability.
• The integration of MyHRCases has revolutionised the HR team’s operations, promoting seamless collaboration between esphr’s legal advisors and Speedy Services’ HR team, as well as data-driven decision making.
• MyHRCases facilitated easy access to historical and current case data, enabling efficient case management and providing peace of mind that all data is stored securely and compliantly.
• Utilising data from MyHRCases, the HR team noticed an increase in certain cases being raised in a specific area of the business. Thanks to this, the team was able to devise an action plan to address the issue promptly and effectively.
• With reports and management information readily available, MyHRCases enabled enhanced visibility of case volume and types during discussions with stakeholders and empowered their HR team to drive positive organisational outcomes.

esphr’s Expert Legal Guidance

Beyond the technological advantages, esphr’s legal support from lawyers with 10+years’ PQE experience, proved to be invaluable.

• The availability of multiple points of contact for legal advice, as opposed to relying on a single main contact as was the case with the previous provider, allowed for a broader pool of expertise and ensured timely and comprehensive support.
• MyHRCases facilitated seamless collaboration between team members and esphr’s employment lawyers ensuring continuity and efficiency in case management.
• The team are always abreast of what is on the horizon with employment law and will highlight any potential impact that legislation may have on current matters and the organisation.
• The advisory support covered a range of ER projects, from right to work audits to restructuring and flexible working requests.