Jayne Nevins

We’re proud of our amazing ESP Law team and recently added some new faces to the mix. So, we wanted to ‘introduce’ you to each of them. Find out more about their role, what they love most about it, and why ESPHR is making such a difference in the world of Employee Relations (ER)…

Summarise what you do at ESP Law and your background prior to joining the team?

My role sees me providing employment law advice to all manner of organisations across a wide range of sectors. However, my complete career history is something of a mixed bag…

I was a registered nurse and worked on intensive and coronary care wards for 15 years before retraining to become a lawyer. I qualified as a barrister in 2000 before crossing over to become a solicitor in 2004.

Since then, I have worked as an employment law lecturer, provided advice to the customers of a leading UK legal expenses insurer, acted as a litigator and advocate for businesses in employment tribunal cases and even found time to own a pub and restaurant too – yes, really!

What is your favourite part of the job?

Without question, it is interacting with the customers and helping them find solutions to their problems. We offer advice to such an interesting range of businesses that no day is ever the same.

What do you think ESPHR offers, that no other business in the industry does?

I know it might sound like I am stating the obvious, but it really does put the ‘P’ into ‘partnership’! As a collective, we try to make our customers feel as if we are a seamless extension of their own team – and from what I have seen so far, it is something ESPHR is very good at.

What’s your ‘dream’ customer and why?

This is a very good question! I have enjoyed working with Salutem Healthcare (a social care provider) and the relationships I am building there truly make me feel as if I am part of their team – it is incredibly rewarding. Generally, I like to work with people who think outside of the box and strive to achieve pioneering ER solutions that blend the law with the practicality of their business operation.

Describe ESPHR in one word.

Innovative.

What is the one thing that you’d want your customers to know you for?

Without a doubt, it would be ‘being empathetic to their situation and needs’.

What would you like to achieve over the next 12 months – at ESPHR and individually?

As with any new role, my focus is to really get to know the ER nuances of each of our customers and build upon relationships that are already in place. Individually, I would like to learn a new skill. Nothing too energetic, but perhaps something such as furniture restoration.

You’re in an industry that never stops. What would you like to see in store over the next 12 months?

If Coronavirus has taught us anything, it has been around the power of digital communications. As such, I would love to see the tribunal system embracing technology more.

Perhaps it will become possible to conduct some hearings online – such as low value money claims. I think it would be much more efficient while also reducing the length of time it takes for the more complex cases to get to tribunal.

Outside of work, what do you like doing?

I am a ‘comper’ – which for those not in the know, means I enter lots of competitions! Over the years I have won a selection of UK mini breaks, money, and vouchers, but I am still waiting for the ‘big’ jackpot of a new car or overseas jaunt!

I am also a passionate crafter – and what I do not know about glue isn’t worth knowing!

 


We are the HR and employment law experts from ESPHR.

It’s our mission to advise and develop the employment law capability of HR professionals wherever we can, helping HR teams make a real commercial difference to their organisations. That way, you spend less time solving operational issues and more time actioning projects that drive far-reaching change in your company.

Call 0333 006 2929 or email info@esphr.co.uk today to discover exactly how we can help you.

 

Author: Jayne Nevins

Senior Solicitor, ESP Law Ltd

Jayne has 20 years experience in all areas of employment law. She initially trained as a barrister and cross qualified to become a solicitor 16 years ago. She has specialist experience within the field of healthcare and the hospitality sector. However, for many years she has advised commercial clients in a huge variety of business sectors and so has an in-depth understanding of their needs. Jayne has litigated many complex cases and prior to joining ESP was also an advocate in the employment tribunal.

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